Shipping Policy
1. Shipping Methods and Options
We offer the following shipping methods to suit your needs:
Standard Shipping NL & BE: Delivery within [1-3] business days.
Express Shipping: Delivery within [2-5] business days.
Next-Day Delivery: Available for orders placed before [cutoff time].
2. Shipping Charges
Shipping costs are calculated at checkout and are based on the following factors:
The weight and dimensions of your order.
The destination of your package.
The shipping method you select.
We occasionally offer free shipping promotions. Sign up for our newsletter to stay updated.
3. Order Processing Time
Orders are typically processed within [1-2] business days.
Orders placed after [cutoff time] or during weekends and holidays will be processed on the next business day.
4. International Shipping
We ship to select international destinations.
Delivery times may vary depending on customs clearance and the destination country.
Any import duties, taxes, or customs fees are the responsibility of the recipient.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order directly on our website or the carrier’s tracking page.
6. Delivery Issues
Undeliverable Packages: If a package is returned to us due to an incorrect address provided by the customer, additional shipping fees may apply.
Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us within [X] days to file a claim.
7. Changes to Shipping Address
Changes to the shipping address must be made before the order is dispatched. Please contact our customer service team as soon as possible to make updates.
8. Contact Us
If you have questions or concerns about your order, please contact us at:
Email: Almasadclothing@gmail.com
We are committed to providing a seamless shopping experience. Thank you for choosing Al Masad!