Privacy Policy

Introduction

Al Masad values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit or make a purchase through our Shopify webshop, in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for the processing of personal data is:

Al Masad
Hooilaan 56
4816 EG Breda
The Netherlands
Email: Almasadclothing@gmail.com

Personal Data We Process

When you use our Shopify webshop, we process personal data that you voluntarily provide to us. This may include:

  • First and last name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment details (processed via payment providers)
  • IP address
  • Order and payment history
  • Communication via email or contact forms
Purposes and Legal Bases for Processing

Al Masad processes personal data for the following purposes and legal bases:

  • To perform a contract, such as processing and delivering orders for clothing and accessories, handling payments, and providing customer support
  • To comply with legal obligations, including accounting and tax requirements
  • With your consent, to send newsletters and marketing communications
  • Based on legitimate interests, such as improving our webshop, ensuring security, and preventing fraud
Shopify and Third Parties

Our webshop is hosted on Shopify Inc. Shopify processes personal data on behalf of Al Masad as a data processor. Personal data may be stored or processed by Shopify on servers located inside or outside the European Economic Area. Shopify applies appropriate safeguards, including standard contractual clauses.

We may also share personal data with third parties where necessary, such as:Payment service providers
Shipping and delivery partners

  • Shopify apps required for webshop functionality
  • Appropriate agreements are in place to ensure the protection of your personal data.

Cookies


Our Shopify webshop uses cookies and similar technologies to ensure proper functioning and to improve user experience. Where legally required, we request your consent before placing non-essential cookies. More information can be found in our cookie policy.

Data Security

Al Masad takes appropriate technical and organizational measures to protect personal data against loss, unauthorized access, misuse, or alteration. Shopify uses secure technologies such as SSL encryption to protect data transmissions.

Data Retention

Personal data is not retained longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

  • Administrative and invoicing data are retained for seven years
  • Customer and order data are retained as long as necessary to fulfill the agreement
  • Marketing data are retained until consent is withdrawn
Your Rights


You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict the processing of your personal data
  • Receive your personal data in a portable format
  • Object to the processing of your personal data
  • Withdraw your consent at any time

Requests can be sent to Almasadclothing@gmail.com. We will respond within one month.

Complaints


If you have a complaint about how we handle your personal data, you may contact us directly. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Data Breaches


In the event of a personal data breach, Al Masad will notify the relevant supervisory authority and affected individuals when legally required.

Changes to This Privacy Policy

Al Masad reserves the right to amend this Privacy Policy. The most recent version will always be available on our Shopify webshop.

This Privacy Policy was last updated on March 8, 2024.